Customer Service
The honesty, experience, and commitment of our employees and the service they perform for you sets us apart from the competition and results in long-term customer service partnerships. Our service objective also results in pushing the limits of excellence to provide an informed and profitable partner relationship in addition to illustrating the newest products available in the credit card processing industry.
Customers of Merchant Service Center can expect to be treated with patience and respect by our large sales and support staff. Our employees attend detailed training programs before they communicate with customers, which create the ability to anticipate and fulfill evolving customer needs... sometimes even before they know the need exists! As a result, our merchants receive honest, direct answers to their questions from trained professionals whose knowledge and experience are unmatched in the industry. Our in-house technical staff possess comprehensive knowledge of every piece of equipment we represent and regular educational sessions are held to make sure our entire staff is equipped to handle your customized credit card processing solutions. Our Customer Service staff is available 24 hours, 7 days a week.